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Feedback Rules — How Customer Feedback Spawned the Internet, Silicon Valley #truestory, & Sticky Notes (omg)

"invaluable in my role as a product manager"
This title will be released in mid-2019. Pre-order now for free.
Do you work in software? Are you using customer feedback to make decisions? We want to hear your stories — the good, the bad & the ugly. Set up a time to chat with us!
Enter your email address below and we'll send you a short form to fill out. Just basic details about you and your story.
Then, we'll schedule a 15 to 30 minute interview with you to talk about where we could feature the story.
Don't worry, if it doesn't get into this book, we'll send your story along to someone else in the Frickin Great community.
Thank you! You should be receiving an email from us shortly.
Want to get a pre-released version of the book for free? Yes? We're slowly releasing the book in four parts to our fantastic alpha reader community at Frickin Great. To get the first part sent to your inbox as a PDF, just fill out the form below.
Gratitude! You're one of the frickin amazing people who will receive a first-draft copy of Feedback Rules.
Fame! We will put you in the acknowledgements. We are that grateful to have curious people like you read our draft.
100% Free! We'll send you the first part (of four parts) to your email inbox after you click the blue button.
Thank you! You should be receiving an email from us shortly.
Finding the sweet spot between listening to your customers and real innovation comes down to knowing how to listen and what to look for. But, how do you know which pieces of feedback to listen to? What should you be looking for? And, how do you turn all of this information into an actionable plan? Feedback Rules explores how to collect, interpret, and take action on customer feedback. This book is written for product people of all experience levels.
We really want your feedback. So, instead of the button below... maybe you can click "Read the draft" above? 🤞🏼
This title will be released in mid-2019. However, for a limited time you can pre-order for free.
This is a limited time offer. So, don't be a Johnny-come-lately. Save yourself the humiliation. 😉
Thank you! You should be receiving an email from us shortly.
PRE-ORDER NOW FOR FREE
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Credits — Feedback Rules is part of the Frickin Great community and designed in sunny, downtown San Francisco with ❤ by Knurture
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A RANDOM SELECTION OF EXPERT PERSPECTIVES FROM THE AUTHORS OF FEEDBACK RULES

Chaos & Screams

"After this, hell will be a walk in the park."