the one and only

Quarterly Magazine On Customer Feedback

Each issue explores how humans, machines and breakthrough tech come together to make customer feedback actionable & more valuable than ever.
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Every issue contains

Checklists
Worksheets
Interviews
Meeting Guides

and more!
We've packed every issue with practical DIY guides, thought-provoking articles and real-life interviews.
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  • Articles about humans, machines, breakthrough tech & customer feedback
  • Interviews with founders & managers at orgs who are using feedback to grow
  • Reviews of tools that are helping others get value out of customer feedback
  • Meeting guides to help you implement feedback best practices within your team
  • Checklists to help you mull over the toughest problems your company is facing
  • Worksheets that walk you through solving a problem (step by step)
Product people ❤️ us

Who reads uses Feedback Quarterly?

This magazine is best for people who use customer feedback to justify bold product roadmap decisions.
  • Product managers
  • Founders
  • UX/UI designers
  • Developers
  • Marketing teams
  • Sales teams

See how they did it

We'll give you the inside scoop on how companies (like yours) are using new methods to solve age-old problems.

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"Their process comes with a lot of expertise... It’s a lot faster, more efficient, and has a higher likelihood of hitting the mark when we actually release it to customers."
Hiten Shah
Founder & Angel Investor
We've seen it all

You're not alone

As a consultant, I've been inside over 250 growth stage companies. I can tell you one thing with certainty — you're not alone.

Feedback is insanely difficult to wrangle. You might already be talking to customers on a regular basis. But, is talking to customers enough? How do you know you're getting real, useful data? What actions should you take?

I've devoted the last 10 years to helping companies use feedback more effectively. Feedback Quarterly is how I'm sharing everything I've learned with you.

In 2020, We're Exploring The Future

Each issue explores possible futures through the lenses of humans, machines and breakthrough technology.

4
Q4 2020

The Future of Experimentation

Experiments. We know, it sounds like the beginning of a primary school lesson. We've seen the brightest teams going back to the basics, applying a new form of experimentation to their work.

In this issue, we'll dig into how the 10x teams are using a new method of experimentation to reach their audience & grow.

Gimme Q4 please
3
Q3 2020

The Future of Subscriptions

Nowadays, everything is a subscription. From your business software to your toilet paper, you've subscribed to that. How can your product stand out in a sea of subscriptions?

In this issue, we'll dig into how subscriptions are changing the way we think about products, sales and marketing.

Is Q3 ready yet?
2
Q2 2020

The Future of Prediction

What would you do if you had the power to predict the future? If you're like most people you've probably fantasized about that very thing. Right after you win the mega million lottery, perhaps.

In this issue, we'll dig into how AI is reshaping companies — from how they collect feedback to how they build products.

Tell me about Q2
1
Q1 2020

The Future of Feedback

Every. Single. Day. You get bombarded with feedback. Your customers, boss, coworkers, kids, spouse, mom. How do you even begin to separate the signal from the noise?

In this issue, we'll dig into how you can start to Listen Up, identify what's important, and make feedback work for you.

Get the Q1 Edition

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Digital Edition

You'll get a beautifully designed download of the current edition

  • $29 for unlimited lifetime downloads
  • plus $19 for each back issue
  • Articles about humans, machines,  tech & customer feedback
  • Interviews with founders & managers
  • Resources & tools that are helping others get value from feedback
  • Meeting guides to help you implement feedback best practices
    Here is a message to help explain the content.
  • Checklists to help you mull over the toughest problems you're facing
    Here is a message to help explain the content.
  • Worksheets that walk you through solving a problem (step by step)
    Here is a message to help explain the content.
Best value

Digital + Print

Best for teams who would like a physical and digital copy

  • $49 per print copy & digital download
  • Team pricing available — learn more
Subscribe
  • Articles about humans, machines,  tech & customer feedback
  • Interviews with founders & managers
  • Resources & tools that are helping others get value from feedback
  • Meeting guides to help you implement feedback best practices
    Here is a message to help explain the content.
  • Checklists to help you mull over the toughest problems you're facing
    Here is a message to help explain the content.
  • Worksheets that walk you through solving a problem (step by step)
    Here is a message to help explain the content.
Articles, Interviews & Resources

What's Inside?

Each issue contains articles, interviews, worksheets, meeting guides, workshop outlines and more.

  1. Articles about humans, machines, breakthrough tech & customer feedback
  2. Interviews with founders & managers at orgs who are using feedback to grow
  3. Reviews of tools that are helping others get value out of customer feedback
  4. Meeting guides to help you implement feedback best practices within your team
  5. Checklists to help you mull over the toughest problems your company is facing
  6. Worksheets that walk you through solving a problem (step by step)

That's just the beginning. Each issue is chock full o' practical articles, resources and guides.

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A New Approach

Who's It For?

If you're a bit like us, you want to know if taking the time to read our content will help you. So, we've outlined the folks who

Product Managers

Listening to customer feedback is one of the fastest ways to create a winning product and grow your business exponentially. However, it’s largely misunderstood and even ignored by some business owners. But if we never learn how to listen and manage feedback, we’ll never be able to provide a great customer experience.

Designers & Developers

Start tuning in. It’s time you learn how to understand, collect, and manage customer feedback so you can act on it in a way that skyrockets your reputation and turns your product or service into every client’s favorite.

Master the art of collecting and using customer feedback in less than a day.

GET FEEDBACK RULES!

Take a peek inside…

Take a look inside our chapter breakdown and discover more about what you’ll learn!

Have any questions?

Ch.1: Listen Up!

Regardless if you’re listening, your customers are always talking. How do we tune in and start listening to their feedback so we can use what we learn to get ahead?

Ch.2: Get Real

Despite our best efforts, sometimes we’re unable to help our customers achieve their goal. Why does this happen, and how do we fix it?

Ch.3: Forecast Impact

How do we use research, data, and feedback to make breakthroughs in our business andskyrocket client satisfaction?

Ch.4: Break Through

Even one little breakthrough can change your business. How do we make sure that our customers see its value?

Ch.5: Find Your Groove

How can I consistently improve the rate of progress between Smaller Wins and get closer and closer to the Big Win?

Ch.6: Become a Game Changer

How do I use customer feedback to accumulate breakthroughs and advantages until no competitor can actually compete?

Ch.7: Make Them Stick

How do I use customer feedback to turn every interaction into a powerful experience and a win-win scenario for my customers and me?

Ch.8: Keep Winning

When smarter decisions depends on teamwork, how might we build an empathy machine that filters out the noise and puts insights at the fingertips of the right people at the right time?

Ch.9: Broadcast Success

How do we make our success contagious and use customer feedback to grow not just our team, but our entire company?

Ch.10: Stay Humble

How do we ensure our empathy machine allows anyone (including the most junior member of our team) to share the overwhelming evidence that Feedback Rules are helping the company grow faster?

See all chapters
“The thing that I got most excited about was seeing all of the opportunities to make our app a lot better.”
Helen Beane
Author
SUCCESS STORIES

Our story

Nov 2018
We create a very clean and simple UI which is easily suitable for any project. In addition, it's fresh and corresponds to nowadays trends.
Nov 2018
Enigma Software template will look perfect on any device. We create a mobile-friendly interface to match all users.
Dec 2018
This template uses such features as Global swatches and Symbols. It gives you the ability to customize the template for your need easily.
a letter from the authors

Who we are and why
we wrote this book.

Uros has been helping businesses create landing pages since 2016. To me doing a deep research for customer needs is as important as the design itself. I'm a huge advocate of shipping, rather than messing with the details. That's why I want you to publish your book landing page within minutes, not months. During my free time I like to travel unknown locations, so I can explore different minds of people all around the world and use it in my work.

During my free time I like to travel unknown locations, so I can explore different minds of people all around the world and use it in my work.

Love,
Trix, Anthony, & Katie

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what you get

A book, a checklist, a better process and a 20% discount for our Feedback Rules Intro course. All that. Free, until January 2020.

If you do all the work and you’re not happy with the outcome then you’ll get your money back. We are confident that you will create a perfect book template after reading our book, but this book is only for serious people, if you don't put in the work or you're not happy we will refund all of the money.

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Got questions?
We've got answers.

Hm, why is this book free? Are you hackers? Are you going to sell my email address? Will I get spam? (etc)
Is this book worth my time? Why should I trust you? I already know a lot about feedback.
Where can I give you my feedback on your book about feedback?
Is this book only for technology companies?